After years of BlackBerry dominance in the pockets and purses of enterprise personnel, iOS (Apple) and Android -based mobile phones and tablet devices will supplant RIM-supplied smartphones as the primary desired (and likely used) smart devices for mobile learning – at least in North America. Sure, companies may still provided workers with an old BlackBerry (on a 2-year contract), but increasingly more people will opt to use their own iPhones/iPads or Android handsets or tablets once their devices can be secured and supported within their organizations. Pad/Tablet Use Explodes !

If the mobile audience is well defined, say the sales team and everyone has one of two different BlackBerry wireless handhelds configured the same and using the same carrier, your set of challenges is defined and well contained. In our role of assisting customers and partners with planning and deploying successful mobile project projects, one of the key requirements every team wrestles with is where they need to "set the bar" when determining the target mobile devices they'll need to reach and support. They also probably lack Wi-Fi and have web browsers that make Internet Explorer ver 5.0